Installation and Troubleshooting
Read more about the services offered by the Installation & Troubleshooting feature, which comes as standard with our VPS and Dedicated Servers.
Aside from having more resources, a reason why you could get your own hosting server and use it instead of a shared web hosting plan is the fact you could install and run a wide selection of software. With a shared account, you could use programs, that do not need root access and aren't set up server-side, so in the event that you require particular software for your web sites, you can't set it up on a shared web server. This isn't the situation with a hosting server of your own where you could install whatever you wish. The downside is that you may not have much experience and taking care of your own server is more complex that managing a shared hosting account in which the company takes care of the majority of things. This is why we offer another service for our server packages called Installation & Troubleshooting and you may make use of it any time that you come across any problems with the administration of your hosting server.
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Installation and Troubleshooting in VPS Servers
The upgrade comes with one hour of custom work on your web server, so if you acquire any of our
VPS servers solutions, you'll be able to benefit from this service and have our administrators carry out different tasks that you are unable to do yourself or you just have no time. They're able to install and set up any piece of third-party software for you in the event that the installation is complex or they can troubleshoot any application that does not work properly for some reason. You'll be able to add the upgrade to your plan as many times as you need depending on the time needed for a particular task and its complexity. Any remaining time shall remain available in your account for the future and you can see how many minutes are left within your billing CP. Our Managed Services upgrade features half an hour of custom work on your machine too, but in case you require more than that, you may always add the Installation & Troubleshooting upgrade with a couple of clicks from the billing area.
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Installation and Troubleshooting in Dedicated Servers
When you need our upgrade for any reason, you could add it to your
dedicated server with several clicks from your billing CP or if you need some custom work on the machine the instant it is set up, you can acquire the upgrade during the signup procedure and let us know what exactly you need to be performed, so everything will be ready once your web server is working. Sixty minutes of custom work are included to your account every time you acquire the upgrade, so you can take full advantage of this service as many times as you require. If some task needs less time to be finished, you will not lose the remaining minutes and they shall be available for future tasks. Our upgrade will permit you to concentrate on creating and promoting your Internet sites without spending time on maintaining the dedicated hosting server or the software set up on it. You could take full advantage of it if you also use our Managed Services upgrade, but the 30 minutes it includes aren't sufficient to complete all tasks which you require.