A 99.9% Server Uptime
We’ve built our hosting system using dependable hardware and strongly customized software. Our sysadmins have installed a modified version of SELinux on all our hosting servers in order to ensure maximum safety and dependability. We have added several DoS prevention devices along with highly efficient firewall programs to make sure our internal network is impenetrable and safe.
All our hosting plans come with a 99.9% server uptime guarantee. And no matter which datacenter you choose, our guarantee remains unchanged.
A 99.9% Network Uptime
If you want to deliver a high–end hosting service, you can barely depend on the default network configuration in a datacenter. We’ve set up our own custom internal network in order to ensure the best possible connection speed with the rest of the world.
And because of this, regardless of which datacenter facilities you select: our data center in US, our data center in UK, in our data center in FI, in our data center in Eastern Europe or our data center in AU, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, if it’s your hard–earned cash on the line, you cannot feel really safe. That is the reason why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. If you do not feel satisfied with our service or if you have to get a more robust hosting solution, such as a VPS servers or even a dedicated servers – you will receive a full refund, without any hidden fees or reimbursement taxes.
24/7 Technical Support
In the event that you manage a web hosting company, your support engineers are of major importance. That is why we’ve attentively hand–picked a highly capable team of techs, each with many years of training behind his back. With their help, our company offers 24x7 support with each of our web hosting solutions.
And not just that, our company offers a 1–hour response time guarantee. All tech support tickets are responded to within 1 hour and our average response time is well under 20 minutes!