Support Channels

  • 1 hour ticket response time
  • A one hour Inquiry Reply Guarantee

  • Our crew of service technicians will do their best to respond to your assistance tickets within less than 1 hour. If, however, the difficulty you have stumbled upon requires aid from our Administrators’ =Dept,= we are going to address the ticket to the technician on duty and will write a comment to notify you.

  • Top quality support service
  • Qualified Tech Assist Service

  • We deliver 24x7 tech support through a ultra–fast ticketing platform included in your Control Panel. You could email us whenever you want about any of the applications that come pre–installed on the virtual server, including the selected OS, the server management panel and our in–house created Web Site Control Panel.

  • Intuitive help center
  • An Educational Help Section

  • Each part of the Web Site Control Panel that is provided totally free with your VPS has an inbuilt knowledge base. One can find a collection of exhaustive how–to content articles and a variety of step–by–step video guides that demonstrate all the common web site maintenance duties. You can access them by hitting the Help or Video keys in the right side of each Control Panel section.