Support Channels

  • Video Tutorials
  • Video Training

  • Learn right away the techniques to update a document or move a database from our selection of how to video guides.

  • Ticketing System
  • A Ticketing System

  • The technical support department is on duty 24 hours a day to handle each of your questions. You are going to be given a response in max one hour after the ticket submission.

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Forms of Support

  • Shared Hosting Support
  • Hosting Help and Support

  • If you need guidance supervising your hosting account, or need more resources for your sites, just let us know and we’ll give you the finest reply.

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  • VPS Hosting Support
  • VPS Servers Support

  • Need some support handling the SolusVM admin interface? Your VPS is having problems? Just inform us, we are ready to provide support.

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  • Dedicated Hosting Support
  • Dedicated Servers Support

  • We’ll be at your service around the clock to help you out with any given server management process or to help you change the present set–up of your dedicated server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a team of competent techs prepared to help you with anything at all connected with your semi-dedicated server. They are on hand 24/7 all year round.
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