1 hour ticket response
We are focused on supplying a swift and proper reply to every support ticket submitted by a user. Our well–trained client support staff representatives will examine your query and will think of the most efficient option. We offer a 1–hour response time guarantee for all client support tickets. In fact, our average technical support ticket response time has proved to be twenty minutes.
A First–Rate Customer Support Service
Each member of our customer service staff has several years of experience in the hosting realm and the majority of them have worked for us for at least five years. They all are prepared to answer all your requests in the most efficient manner possible.
An Easy–to–Navigate Help Center
Included in the Web Site Control Panel is an easy–to–browse Help section, which offers you various sources of information. You can browse through a frequently updated knowledge base offering web hosting account management articles and website administration articles, check out our educational video tutorials or explore our F.A.Q. archive.
